What to Know About Our International Mortuary Shipping Specialists

January 19, 2022

Helping Funeral Directors Navigate a Complex Process

A relative dies unexpectedly while serving on a mission trip in South America. An elderly loved one passes away while traveling on a river cruise in Europe. While many of us do not anticipate a family member dying while abroad, the reality is that it does happen. When a family is experiencing the shock, grief, and fear that comes with an out-of-town death, they only want the answer to one question from your funeral home: How will you return their loved one home?

The answer will rely on your funeral home’s willingness to look to an experienced mortuary shipping services provider like NMS for help. Your funeral home likely sees only a handful of overseas deaths each year. Perhaps you’ve never been faced with a challenging international mortuary shipping scenario. Our experts have been working in this field for more than 40 years, and we are used to navigating the increasingly complex world of international mortuary shipping.


Our international shipping specialists can ease the burden on your funeral home.
With every family you serve, you are dealing with a number of moving parts, from ongoing communications with the family to plans and arrangements for the funeral service. The process of international mortuary shipping involves significant planning and paperwork and can take a long time, especially if you have little experience to draw from. Our specialists can handle every aspect of returning the deceased from overseas, including:

  • Making the necessary flight arrangements
  • Arranging ground transportation to and from the airport
  • Determining where and how the embalming and/or cremation process will take place
  • Securing the proper certificates and documentation
  • All the other details that arise during the process


We will work 24/7 to reunite a deceased loved one and their family.
When we are working to return a body home from overseas, we must be available to speak with the appropriate representatives and officials of that country on their time. That’s why our international shipping specialists are available around the clock. When you use our First Call app to connect with a member of our team, we will move swiftly to begin the process of bringing the deceased home, whether it is late at night or in the early morning hours. The families you are serving can’t wait, and neither will we—contact us anytime day or night.


We understand the rules, regulations, and nuances of international mortuary shipping.
Every country has its own set of rules for returning a body to the United States. The required documentation may differ from country to country, as do the regulations for shipping human remains by air transportation. Our experienced specialists are highly knowledgeable, always up to date on the latest rules and regulations, and well versed in many different languages. No matter the location of a deceased loved one who needs to return home, we will make it happen.

The next time your funeral home is faced with making international mortuary shipping arrangements, please reach out to the team at NMS. We are here to help, whether the situation is straightforward or complex. Let our expert global mortuary shipping specialists do their job so that you can focus on your most important work as a funeral director—helping families get through a highly stressful and difficult time.

Contact a Mortuary Shipping Specialist